How Our Terms Apply to Your Account
Your account with us is personal and non-transferable. When you create an account, you confirm that you are accessing the platform in a region where doing so is permitted under local law. We do not determine that on your behalf — it is your responsibility to
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verify your eligibility before depositing or withdrawing. Payment transactions processed through JazzCash, Easypaisa, or Raast are subject to the terms of those respective payment providers in addition to ours. When you initiate a deposit, you authorise us to record that transaction against your account wallet. Withdrawals
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follow a verification step where we confirm the wallet you are withdrawing to matches the one used for deposit — this protects both parties. All account activity is logged and retained for a period consistent with our data retention obligations. You can request a summary of
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your transaction history by contacting our support team. If you believe a transaction has been recorded incorrectly, you have the right to raise a dispute within the timeframe stated in the dispute section of your account dashboard. We review disputes in the order they are received
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and respond with a written outcome. Changes to these terms will be communicated via the email address on your account before they take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.